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Given that so many businesspeople have purchased from Amazon as consumers, they're already familiar with the range of merchandise and the convenience of ordering. Amazon can work with corporate buyers and procurement procedures. This creates a competitive challenge for office-supply retailers with physical locations.
Yet store-based retailers recognise that small and medium businesses, in particular, often buy in stores or online, without the elaborate purchasing processes utilised by giant corporations. In Australia, the office-products retailer Officeworks knows that it serves both consumers and business customers. Some home-based entrepreneurs might pop in for toner cartridges, or a parent might pick out school supplies for a child. Both are solid markets. When a business buyer or consumer wants to examine merchandise, select an item and take it back to home or office right away, stores are convenient.