Discount train travel builds customer base

Italo (nick-named the 'Ferrari train') was founded in 2012 as a high-speed, low-fare direct competitor to Trenitalia, Italy's state-controlled railway system. The combination of low fares and speedy, comfortable travel has attracted millions of loyal passengers and given Italo a profit margin of more than 30%.

Some of these customers used to ride Trenitalia's trains and some used to fly Ryanair and Easyjet between Rome and Milan. Now Italo is adding more trains and extending its coverage to new destinations as its discount pricing structure has helped it grow to the second-largest train system in Italy.

Four price levels allow passengers to choose the value they're willing to pay for. Italo even has a frequent-rider loyalty reward scheme and a cobranded American Express credit card that offers upgrades and other benefits.

Watch for discount train travel to become more of a competitive challenge for railway systems and no-frills airlines in other European nations, as well.

Bringing together well-known food and beverage brands

www.facebook.com/pretamanger/

Thirty-two years ago, Pret a Manger opened its doors in London. Ten years ago, the fast-growing chain of coffee/food shoppes was sold to a private equity firm. And now, Pret a Manger has another new owner.

The new owner, JAB Holdings has acquired a number of well-known coffee and food brands. These include Krispy Kreme, Douwe Egberts, Tassimo, Panera Bread, Dr Pepper Snapple and Keurig Green Mountain.

With 530 shoppes in the UK, US, China, Hong Kong and France, Pret a Manger has a loyal customer following, in person and on social media. Will JAB, the new owner, co-brand shoppes or products, given the high profile of its pantry of products? Will the new owner use the shoppes (Panera Bread and Pret a Manger, for instance) as a distribution channel for other brands in the company's portfolio? Lots of possibilities for strategic synergy!