Saturday, 17 January 2015

Glossary of marketing terms

The online glossary for my Essential Guide to Marketing Planning defines dozens of important marketing terms. Take a look for definitions such as:
  • Buzz marketing    More intense form of word of mouth in which the organization targets opinion leaders, with the aim of having them spread information to other people.
  • Cause-related marketing    Marketing a brand or product through a connection to benefit a social cause or non-profit organization.
  • Ethnographic research    Observing customer behaviour in real-world situations. 
  • Field marketing    Working (often with outside agencies) on sales promotions that take place in stores, shopping districts and office locations.
  • Multibrand strategy    Using two or more brand names in an existing product line or category.
  • Relationship marketing    Marketing designed to build ongoing relationships with customers rather than stimulate isolated purchase transactions.