Latest marketing strategy for Merlin

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Families with small children are the target demographic for Merlin Entertainments and its Legoland theme parks. The company recently opened a Castle Hotel next to its Legoland in California, a hotel that looks built from Lego bricks and features theme decor. 'It’s like painting the story and making you feel like you’re living inside a medieval castle', says a Merlin executive.

Some rooms are decorated for knights, others for wizards...a fun, magical theme-park feeling for families that stay overnight. The hotel is differentiated and memorable, definitely not a bland, ordinary place to stay. This supports the brand image, as well.

Of course, Walt Disney is the market leader among theme park marketers. Given the intense competition within this industry, Merlin is pouring on the marketing magic to attract families during the all-important summer holiday period. In fact, Merlin drew a record 66m visitors globally in 2017.

Now Merlin is focusing on building hotels next to Legoland theme parks to capture more revenue and increase profits. It will not invest as heavily in its Madame Tussauds attractions. Nonetheless, in London and New York, Madame Tussauds recently installed wax figures of the new Duchess of Sussex, a good way to stay in the public eye after the royal wedding.