Monday 2 July 2018

Update on the UK chocolate market

The UK chocolate market continues to grow, with more competition than ever and new products attracting attention. Consumers in the UK eat more chocolate per capita than consumers in any other nation. Seasonal products are leading the way, as are niche products that represent social responsibility commitments.

Tony's Chocoloney is a company that markets ethically-produced chocolate products. Based in the Netherlands, and already selling to the US market, Tony's plans to launch its first chocolate bars in the UK next year.

For a niche marketer, the company has a solid social-media following (more than 100k Facebook likes, for instance). Its ethical-source mission resonates with many consumers who seek out brands with purpose.

The upmarket company Hotel Chocolat continues to expand. It operates 103 retail stores, some with cafes attached, as well as a sustainability-based cocoa plantation. The company recently reported higher earnings.

Hotel Chocolat recently repaid thousands of bond-holders who invested in its so-called chocolate bonds, providing funding for the firm's sustainability projects and more. The firm recently prevailed in a dispute with Waitrose, saying that the grocer appeared to have copied the company's signature slab chocolate products. Waitrose stopped marketing the chocolates and the CEOs of both firms planned to sit down and chat over a cup of cocoa.

This post updates background information in the "Lost Legends Luxury Chocolatier" sample marketing plan, in the Appendix of my Essential Guide to Marketing Planning, 4th edition.