Reckitt Benckiser adjusts its product portfolio

Reckitt Benckiser's product portfolio includes brands for the home (Vanish, Calgon, Woolite), for personal health (Scholl, Nurofen, Strepsils) and for hygiene (Dettol, Harpic, Lysol). Until recently, RB also had some food brands in its product pantry.

Now it has sold those food brands to McCormick, a major spice company based in the US. This is a strategic move, not just to raise money for debt reduction following the acquisition of Mead Johnson Nutrition. Strategically, food brands like French's condiments and Frank's RedHot sauce are not core to RB's product portfolio, given the move toward health and hygiene. Also, these food brands contribute less than 5% of RB's revenues.

Interestingly, RB had several bidders trying to buy its food brands, partly because brands like French's are strong in specific areas (US and Canada) but also to keep these brands out of the hands of competitors. French's has a devoted customer following in Canada because it makes its ketchup there, giving the brand a strong local connection.

This post updates coverage of product-mix and product-line decisions in Chapter 6 of Essential Guide to Marketing Planning.

The future of fixed pricing in UK food stores

Have UK food retailers experimented with surge pricing? That's a form of dynamic pricing in which customers pay more at peak times or pay less during off-peak times.

The idea is to effectively manage supply and demand, avoiding queues during busy periods and spreading demand during the day.

Well, surge pricing is not exactly what's happening, at least not yet. Thanks to electronic price tags on shelves, however, food stores have the technical ability to vary prices during the day.

For example, Marks & Spencer last year tested discounting sandwiches in the morning to encourage early buying and alleviate crowds at lunchtime.

Surge pricing could be in the works for petrol, again as a way to manage supply and demand on busy days.

Still, fixed pricing is not going to disappear from food retailers, at least not for a long time. Customers will vote with their wallets if they don't like what a retailer is doing. And no store wants to lose loyal customers over a pence or a pound.

Specsavers focuses on differentiation

Specsavers differentiates itself from other providers of spectacles by focusing on two key points of difference: (1) affordable pricing and (2) stylish frames.

The company, which partners with local optician professionals in the UK and Australia, as well as in Europe, has some 2,000 retail locations. With buying power like that, Specsavers can offer a variety of fashion frames at popular prices. It is also expanding into the niche of prescription safety glasses through a licensing deal with JCB.

The company seeks efficiency of operations to keep costs and prices low. For instance, it is streamlining its information technology arrangements and outsourcing to the cloud. It is also applying the latest manufacturing technology to the products it sells--including sustainable energy to keep Specsavers green.

Among the marketing techniques Specsavers uses is social media marketing on Facebook and beyond. The #LoveGlasses hashtag highlights images and posts that relate to its style credentials, all part of the marketing plan based on Specsavers' positioning of affordability and fashion.

This post updates content in Chapter 4 of Essential Guide to Marketing Planning, 4th edn.

Nike expands social media marketing strategy

You already know that Nike is one of the most social media-savvy brands on the planet--with 28 million people following it on Facebook and 653k Twitter followers. The US-based company is always expanding its strategy to reach targeted audiences via the latest social media tools.

For example, Nike is the first to have a brand channel linked to Tonsser, a social app for young football (soccer) players. Nike will be posting engaging and informative edutainment, a combination of educational material (how to improve your skills) as well as brand-related content.

Nike is extremely active on Instagram, where it will soon begin selling its products, not just displaying styles and other details. According to one report, Nike has 72 million Instagram followers, making it the most popular 'high street' fashion brand on Instagram (ahead of H&M, Zara and Adidas in that order).

What's next for Nike's high-energy, high-performance social media marketing?

Vinyl record sales set records

Due to nostalgia marketing, aesthetics and technical interest, vinyl record sales are setting records. In 2016, sales of vinyl records exceeded 3 million units. As impressive as this sounds, it's actually paltry compared to overall sales of recorded music.

David Bowie topped the list of vinyl best-sellers and UK music best-selling artists. And not just Bowie's final recording, but other perennial favourites sold well in vinyl and digital formats. 

Why are vinyl sales soaring? 'It’s twofold in that older people are going back to vinyl but I also think the younger generation are discovering it in a way they weren’t before', says the CEO of Regent Street and Gold Bar Records. 

Record Store Day in April is helping introduce vinyl to new fans and give loyal customers new reasons to buy. Established performers and newcomers alike use this April 'holiday' to launch new products with heightened marketing awareness.

Now vinyl sales are strong enough that Sony has decided to get back into that business. How will the addition of this major player affect the fortunes of GZ Vinyl and the few other vinyl manufacturers competing in the industry? Will other big labels reintroduce vinyl as well?