Marketing fashion products made from recycled materials

The world's oceans contain all kinds of rubbish, particularly plastic that pollutes and never decomposes--and fishing nets that have been thrown away. Now companies are turning ocean rubbish into 'green' clothing and accessories, stylish as well as a good path to sustainability. Consumers appreciate being able to make a difference through their purchases, the companies seek to accomplish societal objectives and the planet gets a little cleaner in the process.

Some brands are working with the nonprofit Parley for the Oceans to build awareness of the threats to ocean life and reuse discarded plastic in new products. Stella McCartney created a fashion collection based on recycled ocean plastics, for example, and also uses recycled nylon and polyester in fashion items. The sunglass brand Clean Waves markets products made from recycled ocean plastics, again in partnership with Parley for the Oceans.

The fast-fashion retailer H&M is buying nylon made from recycled fishing nets (from Aquafil) and turning it into stylish clothing. This partnership increases education about the challenges of ocean pollution and also showcases H&M as a firm actively working to improve sustainability.

Watch for more such partnerships as consumers increasingly seek out brands that are transparent about ethical sourcing and active in pursuing societal objectives.

Scooters and the sharing economy

The fast-growing 'sharing economy' includes firms like Airbnb (flats and homes) and Uber (car hires). Customers book what they need, when they need it, on demand, via app or the web. Convenient, easy, affordable and low-stress.

In America, electric scooters are already part of the sharing economy. Pioneering firms like Lime and Bird have put hundreds of lightweight, rechargeable scooters on the streets of major cities and on university campuses. Consumers unlock the scooters by logging into an app and paying about £1 to start. Operating fees depend on how long the ride continues, but the entire cost is usually much less than hiring a car or hailing a cab.

Scooters don't pollute, and they don't take up much space on streets or in car parks. Riding is fun and easy after a bit of trial and error. More scooters could mean less traffic and congestion in cities and on campuses. So why aren't UK cities encouraging scooters and the sharing economy?

Currently, UK law doesn't allow motorized scooters on paved streets/public roads. And based on the US experience, which has been both positive and negative, UK municipalities may be wary of consumers weaving in and out of traffic, riding on sidewalks and/or leaving scooters on the side of the street.

Now US-based Bird is among those seeking permission to operate in the UK. Its first test is a limited pilot programme on one private path near Bird's London offices. Will UK regulators change the rules to allow scooter-sharing services to operate?

Pop-up shops for holiday marketing

'Tis the season for holiday pop-up shoppes opening around the UK. More than ever, brands and businesses see pop-ups as a good way to offer a limited-time, in-person experience controlled by the brand.

This allows the companies to try new products or new displays, learn more about customers' interests and preferences, understand response to pricing and test response to communication messages featuring the pop-up. Once the pop-up closes, marketers can analyse the results and make decisions about future products, pricing, promotion and distribution possibilities--made possible by limited spending on a limited-time retail space in a targeted geographic area.

For instance:

• Seedlip, which markets non-alcoholic drinks, is opening a Mayfair pop-up focused on its beverages as well as bar products.
• Amazon, the pioneering online retailer, is opening a London fashion shop for one week to experiment with bricks-and-mortar store marketing.
• Cards for Good Causes, a nonprofit, has a holiday pop-up inside a public library, selling greeting cards to benefit numerous charities.
• One of the more unusual pop-ups is in Manchester, where Classic Football Shirts sells, well, classic football shirts like an original #7 Beckham ManU shirt, amongst others.

Holiday marketing begins early

How early? Well, UK retailer John Lewis actually plans two years ahead, analysing trends and preparing themes for holiday windows, displays and communications content. This is the only way to coordinate products, messages and in-store merchandising on schedule.

Selfridges was the earliest of all UK retailers to reveal its 2018 holiday window displays, on 18 October. The theme is rock 'n roll. Quoting the store: 'It’s about freedom, exuberance, living for today, and having a rocking time to the accompaniment of a great soundtrack'. See the full window displays from Oxford Street, London, here!

Hamley's Regent Street windows are all about holiday time in London, including markets and festivals. This year's focus is on plush toys, plush toys, plush toys in the windows and inside (plus other must-have toys).

Fenwick Newcastle's windows feature a jolly snowman come to life, from the children's book by Raymond Briggs, delighting the small boy who built the snowman.

Aldi's holiday advert again features Kevin the Carrot, returning from 2017 and 2016. The hashtag #SaveKevin engaged viewers to trend Aldi on social media following the advert on air.

Rival Lidl is airing three holiday adverts this year, themed 'upgrade your Christmas' with funny consequences. A Lidl exec says: 'Our classic humour and imagination runs through the series, providing Lidl laughs and mouth-watering products to marvel at'.

Nearly every day now, a retailer will be revealing windows or adverts and -- of course! -- special promotions to attract shoppers.

Top UK brands ranked by value

BRAND VALUE

In the latest BrandZ listing of Top 75 UK brands, a brand's value depends on consumer perceptions of innovation, differentiation and communication. Strong brands not only innovate, they communicate their differentiation to remain top of mind amongst the target market of consumers.

According to Kantar Millward Brown, which conducts the BrandZ studies, the top five UK brands in terms of value are all well established with consumers and have a high public profile:

5. Sky (telecom)

4. BT (telecom)

3. Shell (energy)

2. HSBC (financial services)

1. Vodafone (telecom)

Kantar also notes the value growth of many relatively new brands such as Deliveroo (delivery of takeaway orders) and BrewDog (craft beer).

What do brands need to increase or maintain their value amongst consumers?

'To grow, they need to work on increasing consumer perceptions that they are different, innovative and relevant', says a Kantar UK exec. 'The disruptors entering the ranking, meanwhile, need to make their difference meaningful and salient to consumers – if they fail to do so they could have a short lifespan'.

How retail marketers can use blockchain

Blockchain is best known as the secure technology driving crytocurrencies such as bitcoin. Because of its security and the speed/accuracy of exchanging data, blockchain is increasingly being considered by retail marketers worldwide.

One key function of blockchain is to identify the supply-chain provenance of a product and track its movement through the distribution network. This is extremely important as retailers source products from around the world.

Carrefour, the French hypermarket retailer, is planning to implement blockchain for fresh foods such as tomatoes and chickens. This will enable the retailer to trace back to the source any possible problems.

Consumers will be reassured that Carrefour can quickly and accurately identify where fresh foods come from--and have confidence about the source. With 33,000 stores in 12 nations, blockchain will be a plus for Carrefour's ability to manage its fresh foods supply chain.

'The key thing for us as Carrefour is to be able to say when there is a crisis that we have the blockchain technology, so we are able to trace products and tell the story of the products', says the retailer's Secretary General.

Hire or buy clothing?

Two US entrepreneurs set the trend in motion when they opened Rent the Runway, a designer clothing-for-hire business in 2009. The idea was to offer women (and, later, men) the opportunity to hire a fancy outfit for several days, at a fraction of the purchase price.

The one-time hire price includes shipping plus cleaning as a complete package. Just choose an outfit, click to hire and return postage-free after the special occasion. Rent the Runway and other US rivals also offer subscription pricing, so customers can choose a certain number of everyday outfits per month at one low for-hire fee. In other words, for-hire isn't just for special occasions.

Now clothing for hire is going global. UK businesses that offer designer frocks include Girl Meets Dress. 'Customers had never hired before, so the main thing was getting them to do this', says Girl Meets Dress founder Anna Bance, whose data systems had to account for the time clothing spends in transit and in cleaning between hire periods.

In Australia, GlamCorner offers women's designer clothing for hire. The company, founded in 2012, markets via email and digital campaigns. It's experienced significant growth as more customers try for-hire clothing and appreciate the benefits.

In China, YCloset is growing as it educates the market about the benefits of clothing-hire and erases doubts about wearing clothing previously hired by others. A social-media influencer recently created a viral video in which she visited YCloset's cleaning facility, to reassure customers that any clothing they hire will be quite clean and presentable. Will consumers choose to hire more clothing or will they remain committed to buying?

How Tesco competes with deep-discount retailers

Tesco has a new weapon in its battle with deep-discount retail chains Lidl and Aldi.

It just opened two discount-price stores in a new chain it calls Jack, for Tesco's founder, Sir Jack Cohen. Short name, easy to remember, limited assortment, low prices, local merchandise. And the store openings coincide with Tesco's celebration of 100 years of low prices.

Most of the products will be branded own-label, but some will be well-known global brands like Coca-Cola. To reinforce the British origin of local merchandise, and the chain's British heritage, Jack signage features the Union Jack.

Tesco's CEO says the target market is 'economically challenged [consumers] that need a bargain and the affluent shopper that wants a bargain'. Adding a 'treasure hunt' element, the centre aisle of each Jack's store displays WIGIG promotions--bargain products that will go quickly, so 'when it's gone, it's gone'.

Lidl and Aldi have challenged Tesco and other full-service supermarkets in recent years, attracting price-conscious consumers willing to buy what they want at low, low prices in a no-frills retail atmosphere.

A few months ago, Tesco closed its Tesco Direct business, which sold non-food products directly to consumers. That business had been operating for nearly 12  years but was not yet profitable. Will Jack's enable Tesco to compete effectively in a highly pressured retail environment--and be profitable at the same time?

Sleeping out to raise money on Byte Night

The next Byte Night fundraiser takes place on Friday evening, 5 October. This annual event supports the nonprofit Action for Children, a children's charity that helps those in need avoid homelessness. Participants sleep out (this year, in 12 different UK locations) to raise money for the charity, among other special fundraising events.

Founded by leaders in the UK tech sector, Byte Night has a strong social media  marketing element. The poster above shows not only the event's web address but also its Facebook, Twitter, and YouTube accounts. There is also a LinkedIn presence to catch the eye of professionals.

Byte Night's promotions begin months in advance, allowing time for companies and individuals to register and to recruit friends and associates for the fundraising effort. The event is on special event calendars and promoted by other nonprofits, councils and sponsors (Royal Mail, for instance).

In 2018, 1,800 sleepers are expected to participate. Wishing everyone a successful sleep out and successful fundraising!

UPDATE: The 2018 sleepout raised £852,999 for charity. Congratulations!

Brand marketing: relevance and experience

According to a recent ranking, the three most relevant brands in the UK are: Apple, Lego and Playstation.

More than 10k consumers responded to the survey, saying that--for the third consecutive year--Apple is the most relevant brand in their lives. What is relevance? According to the Brand Relevance Index, it means 1) consumer obsession, 2) inspiration, 3) innovation and 4) pragmatism.

Lego is #2 in this survey, a brand that understands consumer behaviour and knows how important personal experience influences relevance. Lego is using event marketing and other in-person experiences to compete in newer markets such as Hong Kong. The Lego House in Denmark is an in-person brand experience built from 25 million plastic Lego bricks.

In fact, more brands are marketing themselves through experiences. For instance, Converse--which makes athletic shoes--refashioned a London hotel into a limited-time brand experience earlier this year.

Watch for more brand marketing via experiences during the holiday shopping season as companies seek to build awareness, preference and purchasing.